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We are committed to making sure our websites are accessible for everyone, including those with sight problems or other disabilities. We appreciate that some people will use special assistive technologies to read our websites, such as screen readers and screen magnifiers. We will try to make sure our websites work well with these tools.

Accessibility standards


This website endeavor’s to conform to level Double-A (AA) of the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 2.0.

These guidelines explain how to make web content more accessible for people with disabilities. Conformance with these guidelines will help make the web more user friendly for all people.

This site has been built using code compliant with W3C standards for HTML5 and CSS 2.1. The site displays correctly in current browsers and using standards compliant HTML/CSS code means any future browsers will also display it correctly.

Whilst Datapharm strive to adhere to the accepted guidelines and standards for accessibility and usability, it is not always possible to do so in all areas of the website.

We are continually seeking out solutions that will bring all areas of the site up to the same level of overall web accessibility. In the meantime should you experience any difficulty in accessing the Datapharm website, please don’t hesitate to contact us at [email protected]



We write all the support text on our website, but most of the documents on our website are provided directly by pharmaceutical companies. Some of these documents are written for healthcare professionals using medical terms and so some people might not understand them. For the text that we write, we try to make sure it is clear, simple and easy to understand.

  • Headings highlight sections of text.
  • Sentences are short.
  • Links use meaningful text.
  • Forms can be navigated using the tab key.

How to change browser settings to improve accessibility


You can change a number of settings within your web browser or on your operating system. For detailed information on how to make these changes, visit the BBC website, My Web My way.

Help with PDF files


There are Adobe Acrobat PDF files on this site. Depending on the settings of your browser, these files may open within the browser or with Adobe software installed on your computer. If you are experiencing problems viewing the PDF in your browser you can download the PDF file to your computer and view it using Acrobat Reader. If you do not have this software installed on your computer, you can download it for free from Adobe.com

To download the PDF file to your computer right click on the link and choose the “Save link as…” or “Save target as…” option.

Problems viewing RMMs in Microsoft Edge browser?


We are aware of an issue that may cause some users of Microsoft’s Edge browser to have difficulty viewing PDF Risk Minimisation Materials (RMMs) where the user has to self-certify as a healthcare professional. The cause of this is a known issue with the Edge browser that Microsoft are aware of and are working to resolve the problem.

Unfortunately we cannot give any indication as to when the matter will be resolved, so in the meantime we suggest that users experiencing this problem use another browser to view RMMs, such as Internet Explorer or Chrome. Datapharm apologises for any inconvenience.

Design and layout


The website uses Cascading Style Sheets (CSS) to control all the presentation and layout. Our page layout is consistent as you move from page to page.

We use contrasting text and backgrounds to improve visibility.